Bengaluru’s infamous congestion has now spread to its supermarket too with weekend crowds witnessing serpentine queues at the payment counters. Civic authorities have taken a proactive step and are now planning to have traffic constables to control the crowd at supermarkets.
Speaking to Faking News a senior official said, “We received many complaints from shoppers that navigating the aisles at the supermarket has become worse that driving through Silk Board. Everyone wants to get ahead in line and the situation is nothing less than a ‘traffic jam’. So to ease the jam and provide better shopping experience, traffic cops will assist the mall management in regulating the crowd.
Our reporter visited EasyShop supermarket in Bengaluru to get a first hand account of how the plan to deal with traffic inside supermarkets was shaping up. On the first day itself 100 shoppers were handed challans for not observing traffic rules and equal number were let off with a warning. “Over speeding and ‘overtaking with their shopping carts’ were the violations we encountered in the supermarket. There were a few arguments too as people thought that they were being unnecessarily harassed. Some even tried to bribe our constables. But we still managed to ensure that there were no major traffic related issues in the shopping aisles,” said the Chief of Traffic for Benagaluru city while speaking to our reporter.
Shoppers too were happy that the presence of cops has made it easier for them to navigate the queue and keep a tab on those who break shopping rules.
Gayathri Reddy, housewife from Bannerghatta who avoided going to supermarkets for the fear of traffic, appreciated the presence of cops at the payment counter. “Earlier it used to take me an hour to reach the payment counter. But now it takes me just 10 mns,” she said sounding relieved.
Authorities are optimistic that the move will be successful and are also planning to implement it across all major traffic infested malls in Bengaluru, the only problem being the shortage of manpower with the traffic department. “Going forward we’d be having traffic signals and also have speed-breakers inside the supermarket . Hopefully that will do away with physical presence of our cops,” said the Traffic Chief.